We appreciate any feedback, good and bad, and will
usually respond to your questions, concerns, comments,
and/or complaints within 24 hours.
Although we try our best to please and accommodate
you, we realize that not everyone will be satisfied.
Simply contact us through any of the means listed below.
usually respond to your questions, concerns, comments,
and/or complaints within 24 hours.
Although we try our best to please and accommodate
you, we realize that not everyone will be satisfied.
Simply contact us through any of the means listed below.
 |  |  |  |  |  |
| 352-726-4630 |
Ordering
Custom Orders
If you have a specific pattern in mind, we can try to make it for you. We may require a 50%
material deposit on custom orders. Please contact us to discuss your preferences and any
other details that we might need.
Shipping
Following the receipt of your payment in full, we will try to ship your item(s) the next business
day. It should take no longer than 2-3 days to ship. We will notify you when your item(s) have
been sent to you.
Payments
For your convenience, we accept Pay Pal. You can also send a check or money order to the
PO Box, however a check must clear the bank in order for us to ship an item.
We accept most major credit and debit cards. You can phone us with the information and your
item will be mailed immediately. Please note that other than your name, we DO NOT keep
personal information on file, so if you wish to order from us again, you'll be asked again.
Returns
If we have misrepresented an item or items, or have faulty workmanship, we will gladly accept
the return of any beaded piece that has not been custom made for you. Simply notify us in
writing, or via email, within 48 hours of receipt of your item(s) and let us know the reason for
your return. We must receive the item within 5 days of notification, and in it's original condition.
Your monies will be refunded upon our verification of the above statement, less a 25% fee per
order.
This fee covers our expenses to handle, ship, insure, store, and process the item(s). We ship
all items insured. If the damage is caused in the mailing of the item(s), we can help you with
filing a claim with the postal service.
Custom Orders
If you have a specific pattern in mind, we can try to make it for you. We may require a 50%
material deposit on custom orders. Please contact us to discuss your preferences and any
other details that we might need.
Shipping
Following the receipt of your payment in full, we will try to ship your item(s) the next business
day. It should take no longer than 2-3 days to ship. We will notify you when your item(s) have
been sent to you.
Payments
For your convenience, we accept Pay Pal. You can also send a check or money order to the
PO Box, however a check must clear the bank in order for us to ship an item.
We accept most major credit and debit cards. You can phone us with the information and your
item will be mailed immediately. Please note that other than your name, we DO NOT keep
personal information on file, so if you wish to order from us again, you'll be asked again.
Returns
If we have misrepresented an item or items, or have faulty workmanship, we will gladly accept
the return of any beaded piece that has not been custom made for you. Simply notify us in
writing, or via email, within 48 hours of receipt of your item(s) and let us know the reason for
your return. We must receive the item within 5 days of notification, and in it's original condition.
Your monies will be refunded upon our verification of the above statement, less a 25% fee per
order.
This fee covers our expenses to handle, ship, insure, store, and process the item(s). We ship
all items insured. If the damage is caused in the mailing of the item(s), we can help you with
filing a claim with the postal service.
